What Information We Collect and Why
When you open an account, we collect your name, contact details, and the e-wallet identifier you use — whether that is your DANA number, OVO account, or GoPay wallet. This lets us process deposits, verify withdrawals, and match your transaction history to your account. We also
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collect device data: browser type, operating system, and the IP address used at login. This is used for security checks and to detect unusual account activity, not for profiling or selling to third parties. If you contact our support team, the content of that conversation is
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logged and retained for account dispute purposes. We do not store your full payment PIN or wallet password — those stay on your provider's side. Usage data such as which pages you visit and how long sessions last is collected in aggregate to improve site performance.
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Data collected via cookies is covered separately in the cookie section below. Availability of this service and the rights described here depend on local law and apply only where permitted in eligible regions. Players in Jakarta and Bandar Lampung access the same account data rights as
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all other eligible Indonesia regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.